Guarantees
FreeTaxJapan keeps its promises simple: maximum refund, accurate calculations, and free national filing for everyone. If we make an error, we pay the NTA penalties. That is our promise, stated in a tone that suggests we have already discussed the paperwork.
Our promise
Guarantees should explain exactly what happens, not merely imply a heroic posture. Ours are written to be read by tired people in late February.
If you are entitled to a larger refund under the data you entered, we will help make that right.
We apply the filing rules and calculations carefully so your return is not left improvising in front of the NTA.
National filing stays free for everyone. The price does not quietly become philosophical halfway through.
The guarantees apply to the calculations and filing flow we control, based on the information you provide and review.
If our software causes an error, we pay the related NTA penalties and interest that result from that mistake.
You keep the plain pricing, the final review, and the comforting knowledge that someone wrote the guarantee copy while fully awake.
Small print
The guarantee does not cover invented numbers, missing forms, or the moment someone decides a crab receipt clearly counts as office equipment.