Privacy Policy
This policy explains what data FreeTaxJapan collects, how it is used, and how it is protected. The tone is calm because the subject matter is not.
Overview
That includes account information, return data, support interactions, and the minimum operational logs needed to run the service responsibly.
Section 1
We collect information you provide directly, information created through the filing workflow, and routine technical data needed for authentication, security, and support.
Section 2
We use personal data to operate the service, prepare returns, provide support, secure accounts, and comply with legal obligations tied to tax software.
Section 3
We share data only when needed to provide the service, comply with law, or work with carefully selected processors that help us run the platform.
Section 4
We retain records for as long as needed for filing support, compliance, dispute handling, and ordinary platform operations, then remove or anonymize them according to policy.
Fine print
We do not sell your personal data. We barely enjoy storing it in the first place, and only do so because tax filing is composed almost entirely of recordkeeping.
Privacy contact
Contact support if you need clarification on data access, correction, or deletion requests. The answer will still be polite.